Build Your Buying Skills
Building your buying skills is an important step to becoming a well-informed and knowledgeable consumer. The information below provides helpful basic buying tips you can use and apply today.
"Build Your Buying Skills" was created by the Consumer Measures Committee (CMC), a joint federal/provincial/territorial committee. CMC provides a federal-provincial-territorial forum for national cooperation to improve the marketplace for Canadian consumers, through harmonization of laws, regulations and practices and through actions to raise public awareness. Another consumer information product developed by the CMC is the Canadian Consumer Handbook. The Office of Consumer Affairs at Industry Canada is the Secretariat for the CMC.
You can also contact Your Provincial or Territorial Consumer Affairs Office for further information on any of these and other consumer topics, as they may have information that is more specific to the area where you live.
Before You Buy
- to keep your finances in check. Ask yourself if this purchase fits into your budget.
- before you buy — especially big ticket items. Compare prices, service and warranties.
- on a contract before you sign. Ask questions — it is your money.
- and check them before you hire a contractor. Your local Better Business Bureau can help.
- an offer that sounds too good to be true.
- of an item with the seller. You may have better luck if you are polite and reasonable.
- . Unless stated in their policy, stores do not have to provide a refund or exchange.
- . Make sure a credit purchase is something you really need and that you can afford the payments. Debt can pile up quickly.
After You Buy
- . You may need these to make a claim.
- . If you can't pay your bills, talk to your creditors or ask a budget counsellor for help.
- to anyone who says they can repair your credit history. Only you can do this, by paying bills on time. Get a copy of your credit report every year and check it for mistakes.
- to correct any problems before you complain to someone else. If they can't or won't help, contact your provincial or territorial consumer affairs office.
For more consumer information, tools and advice visit the Canadian Consumer Handbook or contact your provincial or territorial consumer affairs office
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