- Consumer Issues
- Office of Consumer Affairs (OCA)
- For Consumers
- Privacy & Identity Protection
Protect Your Privacy
Identity Theft - Working Group
If you believe you have been a victim of identity theft, or are at risk of becoming one, please refer to the various resources provided on the following webpages:
In January 2004, Federal, Provincial and Territorial Ministers Responsible for Consumer Affairs recognized the serious concern that identity theft poses for consumers, leaving victims with a poor credit rating, ruined reputation and money losses. The ministers agreed, as a first step, to harmonize awareness efforts to bring consumers the most reliable and complete information on how to reduce the risk of becoming a victim. A multi-jurisdictional CMC working group was struck to examine this and other consumer issues relating to identity theft.
- Remarks by Michael Jenkin, Federal Co-chair, Consumer Measures Committee, Before the House Standing Committee on Access to Information, Privacy and Ethics, Ottawa, Ontario May 10, 2007
For all media enquiries please call (613) 943-2502.
This kit is intended to provide general infromation and is not a substitute for legal advice.
Identity theft (ID theft) is serious. This kit identifies key ways to reduce your risk of becoming a victim.
Business Identity Theft Kit
For a short, yet in-depth list on how to reduce the risk of identity theft for your business and customers, as well as what to do if a thief strikes, go to the Business Identity Theft Checklist
. Print copies are available.
Consumer Identity Theft Checklist
Identity Theft menu | Print version (PDF, 350 KB)
Identity (ID) theft is serious. It occurs when someone steals your personal information to commit a crime. While you can't entirely control whether you will become a victim there are ways to minimize the risk.
Guard Your Personal Information
- Never give personal information by phone, Internet or mail unless you initiate the contact.
- Be careful about sharing personal information and don't give out more than you need to.
- Shield your PIN, and never lend cards.
- Immediately report missing credit or debit cards.
- Carry only the ID you need.
- Put other ID documents (SIN, birth certificate, passport) in a safe place.
- Shred documents with personal information.
- SIN is only for employment and tax reporting.
- Ask about the security of your information at work, with businesses and charities.
Guard your Computer and its Information
- Select a complex password of letters, numbers and symbols.
- Install firewall, anti-virus, anti-spyware and security software - update often.
- Don't try, don't buy and don't reply to spam or emails that ask for banking information.
- For online transactions, look for https://, a closed lock or an unbroken key icon.
- When disposing of hard drives, use overwrite software or destroy the drive.
With your identity, thieves can open new bank accounts, order cell phones, take out a mortgage on your property and buy cars or furniture.
Signs of ID Theft
- Purchases not made by you appear on your monthly bills.
- Bills arrive on accounts you don't own.
- Collection agency calls about unknown debt.
- Credit card/bank statements don't arrive.
- Your credit report shows mystery debts.
What to Do
For more information on Identity Theft visit
Produced by the Federal-Provincial-Territorial Consumer Measures Committee
About the Office of the Privacy Commissioner
The Privacy Commissioner of Canada is an Officer of Parliament who reports directly to the House of Commons and the Senate. Daniel Therrien was appointed Privacy Commissioner of Canada beginning June 5, 2014.
The Commissioner is an advocate for the privacy rights of Canadians and his powers include:
- Investigating complaints, conducting audits and pursuing court action under two federal laws;
- Publicly reporting on the personal information-handling practices of public and private sector organizations;
- Supporting, undertaking and publishing research into privacy issues; and
- Promoting public awareness and understanding of privacy issues.
Click here to visit the office of the privacy Commissioner website https://www.priv.gc.ca/index_e.asp
Debt collectors Information, debt collector is a term for a licensed bill collector and debtor is term for person in debt which is secured or unsecured debt
get out of debt, how can you be debt free
credit card debt and all other unsecured debt